ELECTRONIC TECHNICAL SERVICES 185-611924 Ets Teleprofit Line 1856119242900 STATION-16 Predictive Dialer TM8

( Brand: Electronic Technical Services ), ( Part Type: Line ), ( EAN: 1856119242900 )

Review ELECTRONIC TECHNICAL SERVICES Ets Teleprofit Line Predictive Dialer Model Tm8 Pn

The Station-16 ETS TeleProfit Line Predictive Dialer TM8 (model number 185-611924, 2900 technical) is a sophisticated and powerful call center solution designed to boost productivity and efficiency. This predictive dialer is equipped with advanced features to automate outbound dialing, reducing agent idle time and significantly increasing contact rates.

The TM8 predictive dialer uses sophisticated algorithms to predict the availability of agents and customers, thus ensuring that every available agent is connected to a customer as soon as possible. This results in increased call traffic and higher sales conversion rates.

1. Predictive Dialing: The dialer predicts when an agent will be available and dials the next number in the list, reducing agent idle time and maximizing productivity.

2. Progressive Dialing: This mode dials the next number in the list as soon as an agent hangs up, ensuring that every agent is always making calls.

3. Preview Dialing: The dialer displays the customer's information to the agent before connecting the call, allowing the agent to prepare and personalize the call.

4. Call Queuing: In case all agents are busy, the predictive dialer queues the call and connects it to the next available agent.

5. Call Scripting: The predictive dialer allows you to create custom scripts for your agents, ensuring consistency and accuracy in every call.

6. Call Recording: The TM8 offers call recording for quality assurance, training, and compliance purposes.

7. Detailed Reporting: The predictive dialer provides detailed reports on call statistics, agent performance, and campaign results, allowing you to make data-driven decisions.

The Station-16 ETS TeleProfit Line Predictive Dialer TM8 is a reliable and versatile call center solution, suitable for businesses of all sizes. Its advanced features and powerful algorithms make it an excellent tool for maximizing agent productivity and improving sales conversion rates.

1. Efficiency: The predictive dialer automatically dials multiple numbers at once, reducing agent idle time and increasing the number of calls made in a given period.

2. Cost-Effective: It can significantly reduce the number of agents required to handle a large volume of calls, thus reducing labor costs.

3. Call Management: The system can manage and prioritize calls based on various factors such as agent skills, customer preferences, and call history, ensuring better call routing and customer satisfaction.

4. Advanced Features: The TM8 predictive dialer offers advanced features like call recording, voicemail detection, and call scripting, providing valuable insights for quality assurance and training purposes.

1. High Initial Cost: The predictive dialer system can be quite expensive, including the hardware, software, and installation costs.

2. Complexity: The system can be complex to set up and manage, requiring technical expertise and training for the agents and administrators.

3. Compliance Issues: Predictive dialers are subject to various regulations, such as the Telephone Consumer Protection Act (TCPA), which can impose fines for violations.

4. Customer Perception: Some customers may perceive repeated calls as harassment, which can negatively impact your brand reputation.

The Station-16 ETS TeleProfit Line Predictive Dialer TM8 is a powerful tool that can significantly improve call center efficiency and productivity. It offers advanced features, better call management, and cost savings. However, its high initial cost, complexity, compliance issues, and potential impact on customer perception are important considerations.

If you have a large call volume and the resources to invest in the initial cost and ongoing maintenance, the Station-16 ETS TeleProfit Line Predictive Dialer TM8 can be a valuable addition to your call center operations. However, it's crucial to ensure compliance with regulations, train your agents and staff, and carefully consider the potential impact on your brand reputation.

Details:

Has been in climate controlled storage. Manufacturer: ape Electronic solutions mfr part number: dialer only no workstations, server, manuals, software, installation, service, other components are included. Used less than one year.

part #: 1856119242900 price

• $155.00

specifications tecomsy:

• brand: Electronic Technical Services
• part type: Line
• ean: 1856119242900

Ratings:

1. Very helpful and stayed in communication throughout entire process 07-31-17
2. Received in good condition and fast too!! Excellent service !!!!!!!!!!!!!exactly 08-01-17
3. Awesome 07-21-17
4. Blending Never Felt So Great!! Thank you A ! 07-31-17
5. Received quickly, as advertised. Thanks! 08-03-17

Offer tecomsy:

• best offer: true
• Started: August 4, 2017, 7:21 am
• Sold: 0
• bids: 0
• quantity: 1

Seller tecomsy:

• city: Dallas, Texas
• zipcode: 75206

Returns tecomsy:

• policy: no returns

General tecomsy:

• business office telecom systems
• condition: Used
• in stock: Yes

Shipping tecomsy:

• type: Calculated
• handling: 1 days

Payments tecomsy:

• PayPal

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